Privacy Policy

Effective Date: June 21, 2024

Welcome to Gambhir Computers! We value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, disclose and protect your information when you visit our website, gambhircomputers.com, and describes our 7-day return policy.

1. Collected Information

➤ Personal Data
When you create an account, place an order, subscribe to our newsletter or contact us, we may collect the following personal data:
– Name
– Email address
– Phone number
– Billing and shipping addresses
– Payment information (such as credit card information, although usually processed securely by third-party payment processors) \ n
➤ Non-personal information
We also collect non-personal information to help us improve our services:
– Browser
– IP address
– Device information
– Browsing behavior on our website (eg pages viewed, links clicked)

2. How we use your data

➤ Transaction processing
We use your personal data to process and fulfill your orders, including to provide order confirmations, updates and delivery notifications.

➤ Improve Customer Service
Your information helps us respond more effectively to your customer service requests and support needs.

➤ Customizing User Experience
We may use your information to understand how our users, as a group, use the services and resources on our website.

➤ Sending regular emails
We may send you subscription-related emails or regular newsletters, offers and updates. You can unsubscribe from our marketing emails at any time by following the instructions at the bottom of those emails.

➤ Compliance with Legal Requirements
We may need to use your information to comply with applicable legal obligations, including responding to lawful requests from authorities.

3. Sharing of Your Information

➤ Third Party Service Providers
We may share your information with third parties that perform services on our behalf, such as:
– Payment Processors
– Service and logistics providers
– Email service providers
– Customer Support Services

These third parties are required to protect your information and are not authorized to use your information for any other purpose for purposes other than the provision of our requested services.

➤ Legal Requirements
We may disclose your information if required by law or in response to valid requests from authorities.

➤Transfer of Business
If all or part of our assets are merged, acquired or sold, your personal information may be transferred as part of the transaction.

4. Data security

To maintain the security of your personal data, we implement various security measures:
– Encryption:** Information transmitted to and from our website is encrypted using Secure Socket. Layer (SSL) technology.
– Access Control:** Only authorized personnel have access to personal information and have been trained in the importance of confidentiality and data protection.
– Reviews:** We regularly review our data collection, storage and processing practices to ensure security against unauthorized access.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website:
– Cookies:** Small data files stored on your device to remember your preferences and improve your visit.
– Web Beacons:** small graphic images used to track the effectiveness of our marketing campaigns and usage statistics.

You can set your browser to refuse cookies, but this may limit your ability to use some features of our website.

6. Your rights and choices

➤ Access and correction
You have the right to access and update your personal data. You can view and change your information by logging into your account on our website.

➤ Data portability
You have the right to request a copy of your personal data in a structured, publicly available and machine-readable format.

➤ Deletion of data
You may request the deletion of your personal data in accordance with certain legal obligations that may require us to retain your data.

➤ Opt-out
You can opt out of receiving our marketing communications by following the unsubscribe link in our email or by contacting us directly.

7. Return and refund Policy

We want you to be completely satisfied with your purchase. If you haven’t, we offer a simple 7-day return policy:

➤ Eligibility
– Returns must be initiated within 7 days of receiving the product.
– Products must be in original condition with all accessories, packaging and documentation.

➤ Process
– Please contact our customer service team at [gambhir.computers@gmail.com](computersgambhir@gmail.com) and request a Return Authorization Number (RMA).
– Return the product and refund money to us using the RMA number and instructions.

➤ Returns
– Once we have received and inspected the returned product, we will process your refund using the original payment method within 5-7 business days.
– Shipping charges are non-refundable and the customer is responsible for return shipping costs unless the return is due to our error.

➤ Exceptions
– Certain products, such as software or products marked as non-returnable, cannot be returned.
– Opened or used items may be subject to a storage fee.

8. Children’s data protection

Our website is not intended for children under 13 years of age. We do not knowingly collect personal data from children. If we become aware that we have collected such information, we will delete it immediately.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal or regulatory reasons. We will notify you of any material changes by posting the new policy on our website and updating its effective date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Gambhir Computers
Email: [gambhir.computers@gmail.com]
Phone: +91-9210013333
Address: 137/14 Street No. Main 100 foot Road BLK-A-2, Near Muthool Finance Group, 137/14, Sant Nagar, Burari, Delhi, 110084

Thank you for visiting Gambhir Computers!

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This policy describes the ways in which Gambhir Computers protects customer information and provides clear return instructions, ensuring transparency and customer trust.